On Point AI Consulting EntityMap

This page lists the topics On Point AI Consulting covers, how they connect, and passages from its own pages as evidence. Machine-readable version: entitymap.json. Format: EntityMap v1.0.

Updated 2026-11-01 · 15 entities · self-declared

On Point AI Consulting

Organization · also called OPAC

An owner-led consulting practice that finds where handoffs break down in small independent brokerage workflows and builds practical AI systems to fix them. It is veteran-owned, serves clients remotely across the US, and operates in person in the Denver metro area. The person who takes an inquiry is the same person who does the work.

Relations

Evidence

"For small independent brokerages and property-focused firms, I find where leads, follow-up, and deals fall between the tools and build the system that fixes it." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"Remote across the US · Denver metro in person Veteran-owned You work with Justin directly" On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"A small residential or commercial real estate brokerage, anywhere in the US, that runs on coordination across agents, clients, lenders, title, and the other side of the deal, where a dropped handoff costs a lead, a deadline, or a closing. The broker-owner is the system holding it together, and there is no tech team to build the fix." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting
"If you build, you choose from three options: fix one leak, a pipeline system, or ongoing CRM care." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting

Justin Krakow

Person

The CEO and founder of On Point AI Consulting, and the person clients work with directly: the person they email is the person who does the work. He spent 10 years in cybersecurity at Dell SecureWorks, EY, TransAmerica, and a small financial business, and now builds practical AI systems for business owners.

Relations

Evidence

"Justin Krakow CEO · Operator · Builder The person you email is the person who does the work." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"Before founding On Point AI Consulting, I spent 10 years in cybersecurity, working at Dell SecureWorks, EY, TransAmerica, and a small financial business. I built Operational Vending Management (OVM) to run On Point Amenities, the separate vending business I operate." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting

Operational Vending Management

SoftwareProduct · also called OVM

A workflow system Justin built to run On Point Amenities, his separate vending business. It connects inventory, supplier data, and day-to-day operations, including restock load lists, expiry date tracking from label photos, a margin floor check, and morning low-stock alerts. It is presented as proof that his methods are built inside a real operating business, not a consulting case study.

Relations

Evidence

"I built Operational Vending Management (OVM) to run On Point Amenities, the separate vending business I operate. It connects inventory, supplier data, and day-to-day operations. This is experience from my own business, not a consulting client case study." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"Restocks & expiration dates A load list for each restock, and expiry dates read from a photo of the label. Stock level and next restock for every machine, refreshed each morning. Morning alerts for low stock and quiet suppliers, and a weekly list of what stopped selling." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting

AI Opportunity Assessment

Service

A fixed-scope engagement quoted after a first call that examines one brokerage workflow end to end, identifies where handoffs fail and what that costs, weighs automation against plainer alternatives, and delivers a written recommendation with a stop-or-go decision point about two weeks after the first call. Six questions drive the process, from naming the failing workflow to setting the evidence threshold for doing more.

Relations

Evidence

"A sample AI opportunity assessment. This shows what an AI Opportunity Assessment covers and what it asks of you, before you buy. It answers one question: what do I get, and what does it ask of me." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting
"Six questions drive the assessment. What repeated workflow is failing, and who owns it? What is the observable before-state: time, delay, error, missed follow-up, service level, or cost? Which people and systems touch the workflow? What data could go into a tool, and what stays out?" Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting
"At the end you get a straight recommendation and a decision point. Not a contract you have to sign to learn anything. Build the deadline tracker and the client update, measure the misses over a set period, and expand only if the misses drop and the broker-owner gets evenings back." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting

AI Opportunity Snapshot

Service

A self-service scorecard tool that lets a brokerage owner describe up to three time-consuming jobs and receive a score on the OPAC 0-3-5 rubric along with an estimated cost calculated from their own numbers. The full file, with the diagnosis and top AI moves, opens on a paid call. One job takes about three minutes to score.

Relations

Evidence

"Where is AI worth it in your brokerage? Describe up to three jobs that eat your week. You get a scorecard on OPAC's 0-3-5 rubric and what those jobs cost you today, from your own numbers. The full file, with the diagnosis and your top AI moves, opens on a paid call. One job takes about three minutes." AI Opportunity Snapshot | On Point AI Consulting - published by On Point AI Consulting
"Your answers stay in this browser until you send them or press Start over. To write the diagnosis they go to OPAC's server and to Anthropic. Nothing reaches OPAC unless you choose to send it at the end." AI Opportunity Snapshot | On Point AI Consulting - published by On Point AI Consulting

Pipeline System

Service

The longer of the build options: the path from first lead to closing rebuilt as one connected system, covering routing, follow-up, contract dates, and a morning brief for every agent. It is delivered in stages so each piece is in daily use before the next one starts, and suits a growing brokerage where deals slip at more than one stage.

Relations

Evidence

"What you get: the path from first lead to closing rebuilt as one system: routing, follow-up, contract dates, and a morning brief for every agent. Who it’s for: a growing brokerage where deals slip at more than one stage. Rough timeline: longer, delivered in stages so each piece is in daily use before the next one starts." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting

OPAC 0-3-5 Rubric

Methodology

On Point AI Consulting's scoring rule for evaluating whether a workflow task is worth automating. Each job is scored from 0 to 5 on five dimensions: volume, financial impact, data readiness, low judgment load, and low risk if wrong. A score of 5 signals a strong fit for AI, 3 is workable, and 0 is a poor fit.

Evidence

"How the 0-3-5 rubric scores a job Each job gets a score from 0 to 5 on five dimensions. 5 always means a strong fit for AI, 3 workable, 0 a poor fit. Scores of 1, 2 or 4 fall between the anchors. Financial impact is set from the monthly cost your numbers produce." AI Opportunity Snapshot | On Point AI Consulting - published by On Point AI Consulting
"Volume How often the job happens Financial impact What it costs you today, from your numbers Material to revenue or growth Data readiness Where the information lives On paper or in someone’s head" AI Opportunity Snapshot | On Point AI Consulting - published by On Point AI Consulting

Leave Alone Rule

Methodology

On Point AI Consulting's decision rule for workflow automation: automate a handoff when it happens often, follows a stable rule, and costs something clear when it drops. Leave it alone when it is rare, requires judgment, or a wrong automated move costs more than doing it by hand. An assessment that finds nothing to leave alone is described on the pages as selling, not assessing.

Evidence

"The rule: automate a handoff when it happens often, follows a stable rule, and costs something clear when it drops. Leave it alone when it is rare, needs judgment, or a wrong automated move costs more than doing it by hand." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting
"That second call is not a hedge. An assessment that finds nothing to leave alone is selling, not assessing." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting
"Before recommending any AI, I check whether a plainer fix does the job. For deadline tracking, a shared calendar and a standing Monday deal review would catch some misses. It still leans on someone entering every date and running the review in a busy week, which is the thing that fails now. If the brokerage’s current transaction tool already has a checklist that does this, turn it on and stop there. Otherwise the fix is a light system that tracks the dates without anyone having to remember." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting

Workflow Handoff Failure

Concept

The core problem On Point AI Consulting addresses: breakdowns at the points where work passes between agents, coordinators, clients, lenders, and title in brokerage operations. Each missed handoff can cost a lead, a deadline, a closing, or a referral that never materializes. The pages identify three recurring failure points: contract deadlines slipping, clients hearing about changes from the lender instead of the agent, and new leads going unanswered overnight.

Evidence

"Where brokerages lose deals: the work between the tools. A lead fills out a form at 9pm. It sits in an inbox overnight. By morning they have booked a showing with another agent, and no one on your team knew they were there." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"Finding 1 Contract deadlines slip between agent and coordinator. An inspection or financing date lives in one agent’s inbox. The coordinator learns of it late, and the broker-owner spends a day getting the deal back on track. Finding 2 The client hears about a changed closing date late, or from the lender instead of the agent. The agent spends the evening on an apology call." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting
"What doing nothing costs. Stated as how often and what it costs, because a made-up dollar figure is worse than none. The missed deadline is the expensive one. It does not hit every deal. When it hits, it can cost an extension, goodwill with the other agent, or the deal itself." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting

Agent Morning Brief

Concept

A daily summary pulled from the CRM, inbox, and transaction file that tells each agent who to call, what about, and what stage each deal is at. It is designed so no agent has to dig for context at the start of the day, and the office sees the same list.

Relations

Evidence

"Each agent starts the day with one short brief: who to talk to, what about, and what stage the deal is at. It is pulled from the CRM, the inbox, and the transaction file, so nobody digs for it. The office sees the same list." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"I run the same thing in my own business. My CRM tells me which leads to call today and which ones are going cold." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting

Lead Response and Routing

Service

A workflow fix that gives every new lead an instant reply and routes it to a named agent instead of leaving it in a shared inbox overnight. The site names lead response and showings as where a residential office might start, and routing is part of the pipeline system.

Relations

Evidence

"After: every new lead gets an instant reply and is routed to a named agent. Showing requests land in one place." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"A residential office might start with lead response and showings." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"Finding 3 New leads wait too long for a reply. Agents are at showings, and new inquiries sit in the shared inbox. Some go to the next brokerage." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting

Contract-to-Close Tracking

Service

A system that tracks all contract dates against the deal file, flags at-risk deadlines before they pass, and drafts client status updates for the agent to review and send. The coordinator confirms dates once when the contract comes in, and nothing reaches a client without a person choosing to send it.

Evidence

"Contract-deadline tracking and client status update. Both happen on every deal. Both follow a stable rule. Is the inspection deadline three days out and not yet cleared, yes or no. If a date moves, tell the client the same day." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting
"Risk level and human review. The deadline flag is low risk. It tells the coordinator something. Nothing leaves the brokerage on its own. The client status update is consequential." Sample AI opportunity assessment | On Point AI Consulting - published by On Point AI Consulting

Denver Metro

Place

The geographic area where On Point AI Consulting offers in-person engagements. All other client work is conducted remotely across the US.

Evidence

"Remote across the US · Denver metro in person Veteran-owned You work with Justin directly" On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"Remote across the US, and in person in the Denver metro." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting

Fix One Leak

Service

The smallest build option: one broken handoff fixed from start to finish, such as new leads answered the same night, built in the tools the brokerage already uses. It suits a brokerage with one clear, costly gap that wants a contained change first, and has the shortest timeline of the three options.

Relations

Evidence

"What you get: one broken handoff fixed from start to finish, like new leads answered the same night, built in the tools you already use. Who it’s for: a brokerage with one clear, costly gap that wants a contained change first. Rough timeline: the shortest of the three. The written plan sets the dates. Done at the end: the fix runs on its own, your team knows how to use it, and you can see the before and after." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting

Ongoing CRM Care

Service

One of the three build options: month-to-month work, after a build, that keeps the system running and current with scheduled checks for stale leads, outdated contacts, and missed dates, plus small improvements. It suits a brokerage that wants a clean CRM without hiring someone to babysit it.

Evidence

"If you want someone to keep the system running and current, that is ongoing CRM care." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting
"What you get: I keep the system running and current: scheduled checks for stale leads, outdated contacts, and missed dates, plus small improvements. Who it’s for: a brokerage that wants a clean CRM without hiring someone to babysit it. Rough timeline: month to month, after a build." On Point AI Consulting | Workflow systems for brokerages - published by On Point AI Consulting