# On Point AI Consulting

Canonical page: https://opconsulting.ai/

For owner-led service businesses.

## Most businesses don’t have an AI problem. They have a workflow problem.

For owner-led service businesses that run on coordination, I find where the handoffs break down and build the system that fixes it.

Built first in my own operating business. 10 years in cybersecurity. Now building practical AI systems for business owners.

Denver metro, remote welcome. Veteran-owned. You work with Justin directly.

### One dropped handoff

Dropped, Client to Crew: the client texts a change at 7pm, the message sits in a phone overnight, and the crew shows up with the old plan.

### One job, start to finish

The same job, carried by one system you own and handed cleanly between the office, the crew, and the client:

1. Request comes in. Logged in one place, not a phone.
2. Quote goes out. Follow-up on a schedule, not memory.
3. Crew and vendors booked. Everyone works from the same date.
4. Work gets done. Changes reach the crew the same day.
5. Invoice goes out. Matched to the work that was done.

## Where service businesses lose time: the work between the tools

A client texts a change at 7pm. It sits in your phone overnight. The crew shows up with the old plan, and the callback lands on you.

This is for owner-led operations where a dropped handoff across crews, vendors, clients, and schedules costs money, a client, or a callback that lands on you. If you run a solo shop with few moving parts, have an in-house AI or data team, or just want marketing or a website, this isn’t for you.

- **Materials and crew fall out of sync.** A delivery slips and the crew shows up with nothing to install. You lose a paid crew-day and spend the morning filling it.
- **Clients hear about delays late.** The client finds out from the crew instead of from you. The evening goes to an apology call, and they trust the next date less.
- **Quotes go out slow.** You are on a job site while warm leads sit in the inbox. Some go cold, and it never shows up as a loss.

## The proof: tested in my own business first

Justin Krakow, CEO, On Point AI Consulting.

Before founding On Point AI Consulting, I spent 10 years in cybersecurity, working at Dell SecureWorks, EY, TransAmerica, and a small financial business.

I built OVM inside On Point Amenities, the separate vending business I operate, to connect inventory, supplier data, and day-to-day operations. This is experience from my own business, not a consulting client case study.

A route is the same problem as a job: suppliers, schedules, and site visits that have to line up, where a missed handoff costs a wasted trip.

What OVM runs every day at On Point Amenities:

- **Inventory and suppliers.** Every stock movement is logged, and supplier invoices are costed by supplier.
- **Restocks and expiration dates.** A load list for each restock, and expiry dates read from a photo of the label.
- **Machines and locations.** Stock level and next restock for every machine, refreshed each morning.
- **Monitoring and checks.** Morning alerts for low stock and quiet suppliers, and a weekly list of what stopped selling.

The person you email is the person who does the work.

## A word from my coach

> “Justin's ability to come up with a solution for literally every small business issue I've come across has been utterly impressive. He's reliable, always learning and ready to take on any challenge we bring him”

Robyn “Jam” Anderson, CEO, Jam AI. Jam is Justin’s AI coach and mentor.

## How the AI assessment works: look at the work before picking a tool

Start with the smallest step that produces a real, usable answer. Then make it part of the everyday.

1. **Assess.** Understand the workflow, the people involved, and the cost of doing nothing.
2. **Prioritize.** Compare a process change, an existing tool feature, and automation. Choose the smallest useful option.
3. **Build.** Design, integrate, test, and refine a system that works in your operating environment.
4. **Embed.** Document the process, train the team, and measure the outcome.

Need hands-on help? I build the system with your team, test it, and stay until it’s part of the daily routine.

Ready for a bigger change? I rebuild one core process from start to finish, like how a job moves from quote to invoice.

## AI Opportunity Snapshot: see where AI is worth it in about eight minutes

Score up to three time-eating jobs on the OPAC 0-3-5 rubric and see what they cost today from your own numbers. The full file, with the diagnosis and your top AI moves, opens on a paid call. About eight minutes. Estimated, not verified, never a quote: https://opconsulting.ai/snapshot.html

## A clear place to start: the AI Opportunity Assessment

Leave your details for a reply from Justin, or continue with the assistant to talk through one workflow. If it is a fit, the next step is a paid 60-minute discovery session.

- Intake brief: https://opconsulting.ai/#assessment
- Sample assessment: https://opconsulting.ai/sample-assessment.md
- Email: info@opconsulting.ai. Justin replies within two business days.

## Before we talk: straight answers about AI consulting

### Do we need to be using AI already?

No. Most of the value in an assessment is in the data and the process, not the model. Plenty of good outcomes involve no model at all.

### Do you build it, or tell us what to build?

Both. I assess the workflow and can build the agreed system with the people who use it day to day. The assessment gives you a written recommendation. Here is a sample. You can decide whether to proceed with implementation as a separate engagement. Scope, ownership, and handoff are set out in the written agreement.

### What does it cost?

An assessment is fixed scope, fixed price, quoted after the first call. Hands-on help is billed at a fixed monthly rate or a value-based fee, depending on the engagement. For value-based work, we agree upfront on the expected business value, how we’ll measure it, and whether payment depends on results. A process rebuild is quoted per project, in writing, before work starts.

### What happens to our data?

For client work, I explain the proposed data sharing, provider, purpose, access, and retention before you approve it. Provider settings and safety logs can limit deletion. Working-copy handling is agreed in writing. On this website, choosing the assistant sends your contact details and messages to an AI provider. Submitting an inquiry stores your contact details and brief in the contact system and sends an internal notification. Keep confidential records and credentials out. The privacy notice explains these website data flows.

### Do you work remotely?

Yes. In person in the Denver metro, remote everywhere else. Most of the work is in your systems and your data.

### Do you guarantee results?

No. I scope the smallest step that produces a usable answer, and I tell you when AI is the wrong tool. An assessment that says “leave this alone” is a successful assessment.

## What’s slowing your business down?

Tell me about the work, where it gets stuck, and the tools you use. Book a paid 60-minute discovery session, start with the assistant on this page, or email me directly.

- Book a paid discovery session: https://calendly.com/justin-opconsulting/discovery
- Email: info@opconsulting.ai

Privacy: https://opconsulting.ai/privacy.html · Terms: https://opconsulting.ai/terms.html